Mainstream Patio Brand Reviews

Ashley Patio Furniture Reviews: What to Buy and Why

Ashley-style resin wicker patio conversation set with cushioned chairs under outdoor shade

Ashley patio furniture is worth buying in 2026 for most homeowners who want a solid mid-range set without paying premium prices, especially if you pick collections built on powder-coated aluminum frames with resin wicker and Nuvella fabric cushions. Those specific materials hold up well through sun, rain, and repeated use. Where Ashley stumbles is in its lower-tier steel-frame or thinner-cushion options, and in its customer service experience when something goes wrong. Knowing which collection you're looking at, and what reviewers consistently flag about it, makes all the difference.

What Ashley patio furniture actually includes and where to buy it

Outdoor patio conversation set and cushions with matching dining pieces arranged clearly on a patio.

Ashley (sold under the 'Signature Design by Ashley' label for outdoor pieces) covers a wide range of patio furniture: conversation sets, sectionals, dining sets, lounge chairs, fire pit tables, and individual accent pieces. Their outdoor lineup is organized by material on the Ashley website, so you'll see categories like Aluminum Outdoor Furniture, Resin Wicker Outdoor Furniture, and Outdoor Sectionals sitting side by side. Collections like Beachcroft, Cloverbrooke, Petal Road, Cardiff Beach, and Bradenton show up repeatedly across their site and at retail partners.

You can buy Ashley outdoor furniture directly from Ashley HomeStore (in-store and online), but it also shows up at Lowe's, Walmart, Wayfair, and other big-box and online retailers. Pricing and availability can vary across channels, and occasionally you'll find the same set listed slightly differently depending on the retailer's product descriptions. It's worth checking Ashley's own site alongside any retailer listing to confirm the exact frame material, cushion fabric, and included pieces before buying.

Most of Ashley's flagship outdoor sets follow a consistent construction formula: resin wicker handwoven over a rust-free aluminum frame with a durable powder-coated finish, paired with all-weather foam cushions wrapped in polyester and covered in Nuvella fabric. That's the setup you'll find on sets like the Cloverbrooke, which lists a rust-free aluminum frame, handwoven resin wicker, and zippered Nuvella cushions with an all-weather foam core. Some sets at Lowe's also specify aluminum frames with polyester rope seating or reinforced steel legs, so it pays to read the material details rather than assume every Ashley set is built the same way.

How to actually read Ashley patio furniture reviews

Most people look at the star rating, maybe skim two or three written reviews, and call it a day. That approach misses a lot. When you're evaluating Ashley outdoor furniture reviews, you want to look for patterns across a decent sample size, not individual outliers. If you want to compare options quickly, reading real living patio furniture reviews can help you spot durability patterns that match your conditions. If you're searching for edyo living patio furniture reviews, use the same review-pattern approach to compare build quality and comfort across multiple buyers. To get the most reliable baran ash patio furniture reviews perspective, also compare common themes like frame durability, cushion fading, and warranty coverage. Here's what to focus on.

Red flags that show up repeatedly

Split close-up of rusty metal hardware and sagging cushion foam on an outdoor furniture set
  • Rust spots after one season: usually means a steel-frame set, not aluminum. This complaint almost never appears on aluminum-frame Ashley sets.
  • Sagging or flat cushions: often shows up in sets with thinner polyester fill rather than the all-weather foam core. Check whether the listing specifically mentions 'all-weather foam core' or just 'polyester fill.'
  • Loose hardware after light use: common in sets with cheaper connectors. Assembly instructions explicitly remind buyers to periodically check that connectors are tight, which tells you Ashley is aware this can happen.
  • Fabric fading within one season: a signal that the cushion covers are not Nuvella. Sets with Ashley's Nuvella fabric (a solution-dyed synthetic) are marketed as fade-resistant, and reviewer complaints about fading are much rarer on those specific sets.
  • Missing parts on delivery: Ashley's own assembly documentation instructs buyers to contact the retailer (not Ashley directly) for missing parts, which has frustrated some buyers who bought through third-party retailers.

Green flags worth noting

  • Photos showing sets after 2+ seasons with color still intact: strong real-world validation for fade resistance.
  • Reviewers mentioning easy cushion removal and cleaning: typically associated with zippered Nuvella covers.
  • Comments about stability and weight: aluminum frames won't be as heavy as steel, but they shouldn't feel flimsy either. If reviewers describe the set as sturdy and solid, that's a meaningful signal.
  • Positive mentions of the wicker quality: tightly handwoven resin wicker that hasn't frayed or unraveled after a full year is exactly what you want to see confirmed in photos.

One more thing worth doing: filter reviews by your climate. A reviewer in Phoenix will have a different durability story than someone in coastal Florida or the Pacific Northwest. UV damage, salt air, and constant moisture all stress materials differently, and it helps to weight reviews from people dealing with conditions similar to yours.

Durability and materials: what actually holds up

Close-up comparison of powder-coated aluminum vs steel frame, with resin wicker on an aluminum section.

Ashley's better outdoor sets use powder-coated aluminum frames, and that's the single most important material choice to confirm before buying. Aluminum won't rust, it's lightweight enough to rearrange without strain, and the powder-coat finish protects the surface from UV and moisture. The sets that use steel or unspecified metal frames are the ones where rust complaints appear. If a listing doesn't explicitly say 'rust-free aluminum frame' or 'powder-coated aluminum,' be cautious.

Resin wicker on an aluminum frame is Ashley's signature outdoor construction, and it's genuinely durable when done well. Real rattan wicker would crack and split in outdoor conditions, but resin wicker is a synthetic that handles moisture, temperature swings, and UV exposure without degrading quickly. The quality of the weave matters though: tightly handwoven resin wicker that's secured well to the frame will outlast a loosely woven version that starts unraveling at stress points. Ashley's own warranty covers splitting and unraveling of wicker, which means they acknowledge it can happen under certain conditions.

Cushion durability breaks down into two separate questions: the fill and the cover. Ashley's Nuvella fabric is a solution-dyed synthetic, meaning the color goes all the way through the fiber rather than sitting on the surface. That makes it genuinely resistant to fading and pilling, and it's also water-resistant and easy to clean. The all-weather foam core wrapped in polyester is designed to handle moisture and dry out without mildewing. Sets that have both of these features tend to hold up noticeably better than sets with basic polyester cushion covers, and the difference usually shows up in reviews around the 12 to 18-month mark.

MaterialDurabilityRust/Fade RiskBest For
Powder-coated aluminum frameHighVery lowAll climates, especially humid or coastal
Resin wicker (handwoven)Medium-HighLow (UV-resistant)Sun-heavy climates with moderate rain
Nuvella fabric cushionsHighVery low (solution-dyed)Full outdoor exposure, sunny regions
Basic polyester cushion coversMediumModerate fade riskCovered patios, mild climates only
Steel frame (some sets)MediumHigher rust risk if finish chipsDry climates, covered storage recommended

Comfort, design, and how these sets actually feel to sit in

Comfort on Ashley outdoor sets is generally solid for the price range, but there are a few things worth knowing before you commit. The seat depth on Ashley conversation sets tends to be on the deeper side, which most people appreciate for lounging but can feel awkward for quick sitting. If you're shorter or prefer upright seating, try to confirm the seat dimensions before buying. Ashley's product pages include dimensions, and reviewers sometimes flag when a sofa feels 'too deep to sit upright comfortably.'

Cushion thickness varies across collections. The better sets come with cushions that feel genuinely supportive out of the box, and the all-weather foam core maintains its shape through a season better than cheaper fill alternatives. Some lower-tier Ashley sets have cushions that feel adequate at first but compress noticeably after a few months of regular use. Reviewers who mention 'the cushions flattened out fast' are usually talking about sets without the all-weather foam core spec.

Stability is generally good on the aluminum-frame sets. They're lighter than steel, which means a strong wind gust can shift lighter chairs, but the frames don't wobble or rack under a seated adult. If you're in a consistently windy area, look for sets with slightly heavier construction or plan to store chairs on windy nights. Ashley sectionals and sofas, being larger and heavier, tend to stay put better than individual lounge chairs.

Design-wise, Ashley's outdoor collections run toward a coastal/transitional aesthetic: neutral tones, clean lines, and wicker textures that fit most backyard and patio styles. They're not particularly bold or distinctive, which is either a feature or a limitation depending on what you want. If you're trying to match existing outdoor decor or want something that won't look dated in a few years, the neutral approach works in your favor.

Value for money: how Ashley compares to similar brands

Ashley outdoor furniture sits in a specific pricing band: above budget-only brands you'd find at discount stores, but below premium outdoor furniture brands like Brown Jordan or Restoration Hardware Outdoor. For a 4- or 5-piece conversation set, you're typically looking at $600 to $1,400 depending on the collection and retailer. That puts Ashley in direct competition with brands like Hampton Bay (sold at Home Depot), Better Homes and Gardens (Walmart), and a range of mid-tier brands available on Wayfair.

Brand/TierTypical 4-5pc Set PriceFrame MaterialCushion QualityWarranty
Ashley (Signature Design)$600-$1,400Powder-coated aluminum or steelNuvella or basic polyester1-year limited
Hampton Bay (Home Depot)$400-$1,200Aluminum or steelOlefin or polyester1-year limited
Better Homes & Gardens (Walmart)$300-$800Steel primaryBasic polyester90-day to 1-year
Christopher Knight Home$500-$1,100Aluminum or steelPolyester, varies1-year limited
Premium brands (Brown Jordan, etc.)$2,500+Cast/extruded aluminumSunbrella or equivalent5-15 years

Where Ashley wins at this price point is in the Nuvella cushion quality and the aluminum-frame construction on its mid-range and higher collections. Most competitors at the $600 to $900 range are using steel frames with basic polyester cushions, which means Ashley's better sets are offering materially superior fade resistance and rust resistance at a comparable price. Where Ashley loses ground is on warranty coverage: one year is industry standard at this tier, but some competing brands are starting to push toward two or three years on frames.

For perspective, brands like Oakland Living and others reviewed on this site occupy a similar niche, and many of the same evaluation criteria apply: frame material, cushion spec, and warranty coverage are the three variables that most reliably predict long-term satisfaction at the mid-range price point. Ashley's consistency in using aluminum frames and Nuvella on its flagship collections gives it a modest but real edge over brands that use steel frames across the board.

Assembly, maintenance, and what the warranty actually covers

Partially assembled outdoor furniture on a patio with tools nearby and cushions being installed.

Assembly reality

Ashley outdoor furniture assembly ranges from genuinely easy (chairs and small conversation sets) to a solid afternoon project (large sectionals or dining sets with fire pit tables). The assembly manuals are generally clear and include tool requirements, but reviewers consistently mention that you should lay out and count all hardware before starting. Ashley's documentation explicitly tells you to check packaging for small parts before discarding anything, and instructs you to contact your retailer (not Ashley directly) if parts are missing. That retailer-first policy has caused friction for buyers who purchased through third-party marketplaces and found getting replacement hardware slow.

One practical tip from reviewer patterns: use the correct tools and follow the steps in order. It sounds obvious, but a number of one-star reviews describe stripped bolts or misaligned frames that trace back to over-tightening or skipping a step. Ashley's manuals remind you to periodically re-check that all connectors are tight after a few weeks of use, which is good maintenance practice regardless of brand.

Ongoing maintenance

  • Wipe down resin wicker frames a few times per season with mild soap and water. Avoid pressure washing directly at the weave, which can force moisture behind the wicker and stress the attachment points.
  • Clean Nuvella cushion covers by removing them (they're zippered on the better sets) and hand-washing or machine-washing on a gentle cycle. Air dry rather than machine dry.
  • Check frame connectors and bolts at the start of each season and again mid-season. A few minutes with the right tool prevents the wobbly-chair problem before it starts.
  • If you're in a region with harsh winters, store cushions indoors or in a sealed outdoor storage box. The frames can generally stay out, but cushions will last significantly longer with off-season storage.
  • Touch up any chips in the powder-coat finish with outdoor metal paint or a touch-up pen before the next season. Even rust-resistant aluminum can surface-corrode at a chip point over time.

What the warranty covers and what it doesn't

Ashley's Outdoor Products Limited Warranty is one year for both parts and labor on Signature Design by Ashley outdoor furniture. It covers blistering, flaking, or peeling of finishes; seam separation; splitting or unraveling of wicker; and fading of Nuvella-branded fabrics. The remedy is repair or replacement at Ashley's discretion, and refunds are explicitly not available under the warranty. That last point matters: if you're unhappy with the product and want your money back, the warranty won't get you there. Your return window through the retailer is your real protection, so check the retailer's return policy carefully before buying.

One year is the standard at this price point, but it's still short for outdoor furniture that you're expecting to last five or more seasons. The practical implication is that you should treat year two onward as being on your own. Good maintenance habits (above) make that a manageable reality, but go in with clear expectations rather than assuming the warranty will backstop long-term durability issues.

Real pros, real cons, and who each collection is actually for

What Ashley gets right

  • Aluminum-frame collections with Nuvella cushions genuinely outperform most competitors at the $700 to $1,200 price range for fade resistance and rust resistance.
  • Resin wicker over aluminum is a proven outdoor construction that holds up in most climates without special treatment.
  • Wide availability through Ashley stores, Lowe's, Walmart, and online retailers makes shopping, price comparison, and in-person viewing relatively easy.
  • Design aesthetic is neutral and versatile enough to work with most existing patio styles.
  • Zippered cushion covers on better sets make cleaning realistic rather than just theoretical.

Where Ashley falls short

  • The product line is inconsistent: aluminum-frame Nuvella sets and lower-quality steel-frame basic-cushion sets share the same brand name, so you have to read the specs carefully every time.
  • Missing parts and warranty claims route through the retailer, not Ashley directly, which creates friction for buyers using third-party sellers.
  • One-year warranty is thin for furniture you're expecting to last five-plus seasons.
  • Customer service experience, based on review patterns, is hit or miss, especially outside the return window.
  • Some collections use basic polyester cushion covers that fade and compress faster than Nuvella alternatives at a similar price.

Who should buy which type of Ashley set

If you're in a sunny, hot climate like the Southwest or Southeast, prioritize a Nuvella-cushion set with an aluminum frame. The fade resistance makes a real difference when cushions are in full sun for hours daily. Collections like the Cloverbrooke or Beachcroft, which are built on aluminum frames with Nuvella fabric, are the ones to focus on at this tier.

If you're in a wet, coastal, or high-humidity climate, the rust-free aluminum frame is non-negotiable. Avoid any Ashley set that doesn't explicitly state aluminum construction. The resin wicker handles moisture well, but steel frames in humid climates will eventually rust through any finish.

If you're on a tighter budget and a covered patio reduces UV and rain exposure, you have more flexibility to consider sets with basic polyester cushions, since the degradation factors are reduced. Just know that the cushions will need replacing sooner than the Nuvella sets.

Families with heavy use patterns (kids, frequent gatherings, daily outdoor living) should invest in the aluminum-frame Nuvella collections and commit to the basic maintenance routine. The sets are durable enough to handle that kind of use if maintained, but they won't be forgiving of neglect. If you want furniture you can truly ignore, Ashley isn't in the same league as premium outdoor brands with 10-year warranties and marine-grade materials.

Before you buy: practical next steps

  1. Measure your patio before looking at any specific set. Note the usable square footage, doorway widths (for delivery), and whether you want a conversation layout, dining setup, or sectional. Ashley's product pages list dimensions, and reviewers sometimes note that pieces run larger than expected.
  2. Confirm the exact frame material and cushion fabric on the specific listing you're buying. Don't assume: search for 'aluminum frame' and 'Nuvella' in the product description. If they're not listed, ask the retailer or check Ashley's own product page for that collection.
  3. Check the retailer's return policy before purchasing. Since Ashley's warranty explicitly excludes refunds and directs parts claims to the retailer, the return window is your most important consumer protection.
  4. Read reviews filtered by your climate or at least your region. UV, humidity, and salt air create very different durability outcomes, and reviews from someone in a similar environment are more predictive than an overall average.
  5. Plan your assembly before the set arrives. Make sure you have the right tools (usually a wrench and screwdriver), a clean flat space to work, and time to follow the steps in order without rushing.
  6. Budget for cushion storage if you're in a region with harsh winters or extended off-seasons. A deck box or indoor storage adds modest cost but meaningfully extends cushion life beyond the one-year warranty window.

FAQ

How do I tell if an Ashley set is the “good” construction, or one of the lower-tier versions that get worse reviews?

Don’t rely on the collection name alone. Confirm the listing explicitly states a “powder-coated aluminum frame” or “rust-free aluminum frame,” and that cushions specify an all-weather foam core plus Nuvella (not just “polyester cushions”). If the frame is steel, “unspecified metal,” or the cushion materials are vague, treat that as a red flag.

Ashley reviews mention cushion fading and flattening, but when should I actually expect those problems to show up?

Based on reviewer patterns, cushion flattening and noticeable comfort loss often show up around the 12 to 18-month range for sets without the all-weather foam core spec. Fading can happen sooner in nonstop sun, even if the fabric looks fine initially, so pay attention to reviewers who mention hours of direct light exposure.

What’s the practical difference between Nuvella cushions and basic polyester cushions for outdoor use?

Nuvella is solution-dyed, so the color resists fading more consistently and tends to hold up against pilling better. Basic polyester covers can still feel okay at first, but reviewers commonly report earlier texture and color degradation, especially in hot, sunny conditions.

Do I need to worry about resin wicker cracking, even though it’s better than real rattan?

Resin wicker is far more tolerant of moisture and temperature swings, but weave quality and how securely it’s attached matter. If the listing includes wicker splitting or unraveling in warranty coverage, that’s a hint that it can happen under stress, so check reviews for “loose weave” or “unraveling at stress points.”

Are Ashley patio conversation sets comfortable for upright sitting, or do they feel too deep?

Many buyers like the lounging depth, but upright comfort can be hit-or-miss for shorter people or anyone who prefers a more vertical seat. Before buying, compare your height and preferred posture to the seat depth dimension on the product page, and look for reviewers who specifically mention “too deep” or “can’t sit upright comfortably.”

How stable are the lighter aluminum-frame pieces in wind?

Aluminum frames are lighter than steel, so a strong gust can shift individual chairs more easily. Ashley sets usually don’t wobble under an adult, but in consistently windy areas reviewers suggest either adding anchoring options or storing chairs during rough-weather nights.

Does buying from a different retailer change the product I’m getting?

It can. The same set name can be described slightly differently across retailers, especially around cushion fabric, included pieces, and the exact frame material wording. Cross-check the retailer listing against Ashley’s own product details before ordering, and keep screenshots or saved specs in case you need to resolve a mismatch.

What should I check in the assembly process to avoid the common problems mentioned in reviews?

Make sure all hardware is present before you start, lay out and count parts, and avoid over-tightening connectors. Reviewers often trace damaged or misaligned frames to skipped steps or forcing components into place, so follow the manual order and re-check connector tightness a few weeks later.

Ashley’s warranty sounds helpful, but what does it not cover?

The warranty is not a substitute for returns, and refunds are explicitly not the remedy. It also focuses on specific issues like finish blistering/flaking/peeling, seam separation, wicker splitting/unraveling, and fading of Nuvella fabric, so problems caused by misuse, missing maintenance, or normal wear may not be covered.

If the warranty is one year, how should I plan for years two to five?

Treat year two onward as your responsibility. That means being proactive about cleaning cushions, keeping water out of seams when possible, storing or covering furniture during harsh seasons, and tightening connections after the first few weeks and then periodically. If you’re expecting a true 5 to 10 year life, plan maintenance effort accordingly.

What’s the smartest maintenance routine if I want Ashley to last longer?

Follow a simple cadence: rinse off salt and heavy debris, use gentle cleaner for cushions, let frames dry before covering, and check for loose connectors after heavy use. For wet or coastal climates, prioritize storage habits that reduce constant moisture on wicker attachments and cushion seams.

Which Ashley items should I avoid if I live in humid or coastal weather?

Avoid any set that does not explicitly state aluminum construction. Reviews for humid climates tend to correlate with steel-frame purchases, even when finishes look intact at first, because corrosion can develop over time under high humidity.

Should I buy an Ashley set if I’m relying on a covered patio?

A covered patio reduces UV and rain exposure, so you may get away with basic polyester cushions longer than you would in open-sun conditions. That said, if you expect heavy daily use or you often uncover the furniture for parties, the aluminum frame plus Nuvella combination still offers the safer long-term bet.

Citations

  1. Ashley’s outdoor conversation sets are commonly marketed as “all-weather resin wicker handwoven over rust-free aluminum frame with durable powder coated finish.”

    https://www.ashleyfurniture.com/c/outdoor/outdoor-sets/conversation-sets/

  2. Ashley explicitly positions resin wicker outdoor furniture as weather-proof, commonly paired with rust-proof aluminum frames (its typical outdoor construction approach).

    https://www.ashleyfurniture.com/c/outdoor/shop-by-outdoor-material/resin-wicker-outdoor-furniture/

  3. Ashley sells outdoor furniture by material, including an “Aluminum Outdoor Furniture” category; one of its described outdoor constructions is resin wicker handwoven over a rust-resistant aluminum frame with durable powder coated finish.

    https://www.ashleyfurniture.com/c/outdoor/shop-by-outdoor-material/aluminum-outdoor-furniture/

  4. Ashley categorizes outdoor sets and highlights outdoor sectional options (example shown: “Petal Road 4-Piece Outdoor Sectional Set”) using its typical resin-wicker-over-aluminum outdoor construction language.

    https://www.ashleyfurniture.com/c/outdoor/outdoor-sets/ashley/

  5. Ashley’s outdoor seating sets include collections described as using “powder-coated aluminum frames” (example referenced in the category: Beachcroft collection).

    https://www.ashleyfurniture.com/c/outdoor/outdoor-sets/seating-sets/

  6. Retail partners (e.g., Lowe’s) sell “Signature Design by Ashley” patio furniture and echo the construction pattern, including “all-weather resin wicker handwoven over rust-free aluminum frame with durable powder coated finish.”

    https://www.lowes.com/pl/patio-furniture/signature-design-by-ashley/4294610451-1927821269

  7. Lowe’s lists Signature Design by Ashley outdoor conversation sets that specify materials such as “aluminum frame and polyester rope” (and notes reinforced steel legs in at least the listed example).

    https://www.lowes.com/pl/patio-furniture/patio-furniture-sets/patio-conversation-sets/signature-design-by-ashley/4294610442-1927821269

  8. Ashley’s blog describes “Nuvella” as an exclusive outdoor fabric made via solution-dyed synthetic fibers positioned as highly resistant to fading and pilling, and also describes water resistance and easy cleaning (per Ashley).

    https://blog.ashleyfurniture.com/benefits-of-performance-fabrics/

  9. Ashley’s Outdoor Products warranty language includes coverage expectations that mention blistering/flaking/peeling of finishes, seam separation, splitting/unraveling of wicker, fire pit burner issues, and fading of “Nuvella™ branded fabrics,” with remedies described as repair or replacement and that refunds are not available.

    https://www.ashleydirect.com/Graphics/assembly_instr/P362-835_i.pdf

  10. Ashley’s Limited Warranty document lists “Outdoor Products” as a 1-year limited warranty category (with 1-year labor coverage) for Signature Design by Ashley outdoor products.

    https://device.report/m/4614e25b827fffbb0a577c948b1befc92599cfcb8a69736c45f9250d2aef9edf.pdf

  11. A third-party review site claims Ashley outdoor furniture uses materials like powder-coated aluminum, all-weather resin wicker, and performance fabrics (example: mentions Nuvella/related performance fabric positioning).

    https://www.cnkingmake.com/news/ashley-outdoor-furniture-review.html

  12. A third-party blog review states Ashley outdoor furniture uses powder-coated aluminum, all-weather resin wicker, HDPE, and eucalyptus/other framed materials (as part of its material-based durability discussion).

    https://liveyourbestbackyard.com/ashley-outdoor-furniture/

  13. A Walmart listing for Signature Design by Ashley “Cloverbrooke” specifies typical Ashley outdoor materials: “Rust-free aluminum frame,” “handwoven resin wicker,” and “zippered cushions covered in Nuvella® fabric,” plus an “all-weather foam cushion core wrapped in polyester.”

    https://www.walmart.com/ip/783348937

  14. Ashley’s outdoor wicker set pages repeatedly emphasize the construction approach: resin wicker handwoven over rust-free/aluminum frames with powder-coated finishes.

    https://www.ashleyfurniture.com/c/outdoor/outdoor-sets/wicker/

  15. Ashley’s conversation set subcategory pages include named sets (example: “Cardiff Beach 3-Piece Outdoor Conversation Set” and “Bradenton 5Pc Outdoor Wicker Sofa Set W/Fire Table”) under the Ashley outdoor wicker/conversation-set architecture.

    https://www.ashleyfurniture.com/c/outdoor/outdoor-sets/conversation-sets/wicker/

  16. Ashley’s assembly manual instructs buyers to check packaging for small parts and states that if parts are missing, they should contact the retailer they purchased from to obtain missing parts (and not use substitute parts).

    https://manuals.plus/ashley/p792-625-outdoor-furniture-beachcroft-manual

  17. Ashley’s assembly instruction PDFs typically include safety/assembly reminders such as using proper tools, following steps in order, and periodically checking that connectors are tight.

    https://www.ashleydirect.com/Graphics/assembly_instr/P362-835_i.pdf